At the request of the California Public Utilities Commission?s executive director, PG&E stopped collecting on bills overdue after 90 days. The request was part of an ongoing investigation by regulatory staff into PG&E?s bill procedures, including estimated billing (<i>Circuit<\/i>, September 10, 2004). The utility and staff have ?not satisfactorily resolved the reasons for these bills, which are causing PG&E to demand high deposits and\/or onerous payment arrangements from some customers,? Steve Larson, CPUC executive director, wrote PG&E president and chief executive officer Gordon Smith last week. ?It is unclear why any customer bill must be ?delayed? under any circumstances,? Larson added. Delayed bills number as high as 59,000 a month, noted Larson. PG&E maintains that the number of delayed and estimated bills is less than 1 percent of its total. Other utilities claim somewhat lower numbers.